Account Deletion Policy
Your data belongs to you. This page reflects the account deletion steps, timelines, and data handling details published in the TapGro Hire deletion policy you shared.
Once an account is deleted, the published policy says the profile, resume, portfolio, and job applications cannot be recovered. If a user simply wants a break, logging out is the lower-risk option.
How to Delete Your Account
Open the TapGro Hire App
Launch the app on Android or iOS and make sure you are logged into the account you want to delete.
Go to Your Profile
Tap the Profile icon in the bottom navigation bar to open your personal profile screen.
Open Settings
Tap the gear icon in the top-right corner of your profile to access account settings.
Select Delete Account
Scroll to the bottom of Settings and choose Delete Account from the account management area.
Confirm Deletion
Review the warning, confirm using your password or OTP if prompted, and submit the permanent deletion request.
Request Deletion by Email
If a user cannot access the app, the provided deletion page instructs them to send a request from the registered email address with the subject line 'Account Deletion Request' and include their full name and registered phone number.
That source says requests are processed within 7 working days and uses privacy@tapgro.in as the dedicated deletion address.
What Happens to Your Data
What to Expect After Requesting Deletion
Confirmation Email Sent
A confirmation is sent once the request is received and logged.
Account Deactivated
The profile becomes invisible to salons, users are logged out, and access ends.
Personal Data Deleted
Profile, resume, portfolio, applications, and personal data are permanently removed from systems.
Final Confirmation
A final message confirms that deletion has been completed, including backup processing where applicable.
Deletion FAQs
No. Once the deletion request is confirmed, the process is irreversible and the profile, resume, and portfolio cannot be restored.
No. Once the account is deactivated, the profile is no longer visible to salons or employers and active applications are withdrawn.
The provided account deletion source says subscriptions should be cancelled separately through Google Play or the Apple App Store. Deleting the account does not automatically cancel store billing.
The source states that deactivation happens within 24 hours, personal data deletion within 30 days, and final confirmation within 35 days.
Yes. Once deletion is complete, the same phone number or email can be used again, but old data will not be recoverable.
The published deletion page states that personal data is not sold and is no longer processed for business purposes once deletion is requested.
Need Help?
The published deletion page says the support team can help users who cannot complete deletion in the app, and quotes a response window of 1 to 2 working days.